FAQ's

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is Mikal?

Mikal offers premium, comfortable, and stylish scrubs designed for healthcare professionals. Our scrubs are crafted with high-quality fabrics to ensure durability, comfort, and a professional look. Whether you're in the medical field, dental office, or any other healthcare setting, Mikal scrubs provide the perfect blend of functionality and style.

How do I place an order?

To order, simply browse our collection of scrubs, select the style and color you want, choose your size, and click "Add to Cart." Once you're ready, go to the cart and follow the checkout process. You’ll be able to review your order, select payment options, and confirm shipping details.

What payment methods do you accept?

We accept PayPal and Stripe.

How can I track my order?

After your order is shipped, we’ll send you a tracking number via email. You can use this number to track your package on the carrier’s website. You can also check your order status anytime by logging into your account.

Can I change or cancel my order after it’s been placed?

Once an order is placed, it is processed quickly to ensure fast shipping. If you need to make changes or cancel your order, please reach out to our customer service team as soon as possible, and we’ll do our best to assist you.

What is your return/exchange policy?

We offer a 30-day return and exchange policy on all scrubs, provided they are unworn, unwashed, and in original condition with tags attached. For returns or exchanges, please visit our Returns & Exchanges page for full instructions.

Do you offer international shipping?

At the moment, we only ship within the United States. We offer fast and affordable shipping across the USA.

Can I purchase gift cards?

Yes! Mikal offers digital gift cards in various denominations, perfect for gifting to a colleague, friend, or loved one in the healthcare field. You can purchase them here

How do I contact customer service?

You can contact our customer service team by email at customersupport@wearmikal.com or through our contact form on the website. We strive to respond within 24-48 hours.

Are Mikal scrubs made from sustainable fabrics?

Yes! We are committed to offering eco-friendly scrubs made with sustainable materials whenever possible. We prioritize fabrics that are both durable and environmentally friendly, providing you with scrubs that are good for you and the planet.

Do you offer bulk orders for healthcare facilities?

Yes! If you're looking to outfit an entire healthcare facility or team, we offer bulk order discounts. Please contact us at enquiry@wearmikal.com for more information and pricing.

Can I sign up for updates and promotions?

Yes! Sign up for our newsletter to stay updated on the latest scrub styles, special promotions, and exclusive discounts. Simply enter your email address in the subscription box at the bottom of the page.

How should I care for my Mikal scrubs?

To extend the life of your Mikal scrubs, we recommend machine washing them in cold water, then tumble drying on low heat. For the best results, avoid bleach and ironing directly on the fabric.